Overview
Recent Activity
No recent activity
Quick Actions
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Customers get 1 initial reminder + up to 3 daily follow-ups. After the max reminders, they are marked as "No Review" if they haven't responded.

Customers

Pending Reviews

0

WiFi Guests Pending

0

Completed Reviews

0

No Review

0
Review QR Code

Generate a QR code that links to your review page. Print it and display at your business.

AI Message Writer

Generate professional review request messages using AI, tailored to your business.

Reputation Monitor

Track customer satisfaction, view Google reviews, and address issues quickly.

Needs Attention
Happy Customers
Analytics

Track your performance, customer growth, and review conversion over time.

Review Funnel
Channel Performance
Monthly Growth (Last 12 Months)
Customer Sources
Recent Reviews
Chat Widget
Widget Settings

When enabled, visitors must enter their name, email, and phone number before they can start chatting.

Paste your website URL to auto-fill, then add or edit anything below. The AI will use all of this to answer customer questions.

When customers request a live agent, the conversation summary will be sent to this email. Defaults to your account email if not set.

Welcome Messages

When a visitor submits their contact info through the chat widget, they are automatically added as a customer and receive these welcome messages.

Insert variables:

Sent to the customer's phone number when they submit their info via the chat widget.

Sent to the customer's email when they submit their info via the chat widget.

Chat Conversations
No conversations yet

Loyalty Program

Manage your rewards program, members, and engagement tools

Program Active
Reward Tiers

Progression levels as customers earn points

Rewards

Redeemable items for earned points

Members
Program Settings

Earned at check-in when purchase amount is entered

Auto-awarded via WiFi login or QR check-in

Earned when a customer leaves a review

Earned when a referred friend joins

Points awarded instantly when a new member joins. Set to 0 for none.

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SMS
Insert:
πŸŽ‚
Enable
Sharing & Links
Customer Lookup Page

Customers check their points and rewards

Signup QR Code

Scan to join your rewards program

Scan to join rewards program

Missed Call Text-Back
AI-powered auto-responses for missed calls
Conversations
0
Active
0
Callbacks
0
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Settings
Business Logo

Upload your logo (appears on QR codes and feedback page)

Review Links
Social Media Links

Add your social media pages. These appear on the WiFi portal and can be used in SMS/email templates with {facebookLink} and {instagramLink}.

Reminder Settings
SMS Template
Insert:
Email Review Template

Customize the email sent to customers asking for reviews.

Insert:
Edit Profile

Update your business profile information

Change Password
WiFi Guest Portal Premium

Capture customer information when guests connect to your WiFi.

Need help getting started?

Please contact ThriveComp Consulting if you need assistance setting up your WiFi Portal.

Captive Portal URL

Point your UniFi controller to this address

Portal Appearance

Customize portal colors to match your brand.

Welcome to WiFi
Connect to our free WiFi
Email Address
your@email.com
I agree to the Terms of Service

Add a custom button to your WiFi portal β€” link to your menu, price list, specials, or upload a file directly. Leave empty to hide the button.

Show an optional phone number field on the portal so guests can opt in to SMS offers.

Upload a background image. Recommended: 1920x1080 or larger.

UniFi Systems

WiFi Guests

Integrations & API Premium

Connect ThriveView to your CRM and other tools.

API Key

Use this key to connect external tools.

Webhook URL

For incoming customer data from external tools.

Custom Templates

Create and manage promotional message templates.

Holiday Templates

Manage automated holiday email templates for your customers.

Birthday Promotions

Send personalized birthday emails.

Holiday Messages

Automated emails sent on holidays.