Overview
Recent Activity
No recent activity
Quick Actions
💡

Customers get 1 initial reminder + up to 3 daily follow-ups. After the max reminders, they are marked as "No Review" if they haven't responded.

Customers
Pending Reviews
WiFi Guests Pending Reviews
Completed Reviews
No Review
Review QR Code

Generate a QR code that links to your review page. Print it and display at your business.

AI Message Writer

Generate professional review request messages using AI, tailored to your business.

Reputation Monitor

Track customer satisfaction, view Google reviews, and address issues quickly.

Needs Attention
Happy Customers
Analytics

Track your performance, customer growth, and review conversion over time.

Review Funnel
Channel Performance
Monthly Growth (Last 12 Months)
Customer Sources
Recent Reviews
Chat Widget
Widget Settings

Describe your business, services, hours, etc. The AI will use this to answer customer questions.

When customers request a live agent, the conversation summary will be sent to this email. Defaults to your account email if not set.

Chat Conversations
No conversations yet
Settings
Business Logo

Upload your logo (appears on QR codes and feedback page)

Review Links
Reminder Settings
SMS Template
Variables: {customerName}, {firstName}, {businessName}, {reviewLink}, {googleLink}, {yelpLink}, {feedbackLink}
Email Review Template

Customize the email sent to customers asking for reviews.

Variables: {firstName}, {lastName}, {businessName}, {googleLink}, {yelpLink}, {feedbackLink}
Edit Profile

Update your business profile information

Change Password
WiFi Guest Portal Premium

Capture customer information when guests connect to your WiFi.

Your Captive Portal URL

Configure your UniFi controller to redirect guests to this URL.

Portal Appearance

Customize portal colors to match your brand.

Welcome to WiFi
Connect to our free WiFi
Email Address
your@email.com
I agree to the Terms of Service

Add a link to your price list, menu, or any page. Guests will see a button on the portal.

Show an optional phone number field on the portal so guests can opt in to SMS offers.

Upload a background image. Recommended: 1920x1080 or larger.

UniFi Systems

WiFi Guests

Integrations & API Premium

Connect ThriveView to your CRM and other tools.

API Key

Use this key to connect external tools.

Webhook URL

For incoming customer data from external tools.

Custom Templates

Create and manage promotional message templates.

Holiday Templates

Manage automated holiday email templates for your customers.

Birthday Promotions

Send personalized birthday emails.

Holiday Messages

Automated emails sent on holidays.